Legal document

62pg Platform Terms and Conditions of Use

Please read carefully the rules governing the use of the 62pg platform — registration, deposits, withdrawals, bonuses, Sports Betting, slots, and more. By creating an account, you confirm that you have read and agree to these terms.

Last updated: June 2026

What these terms cover

A summary of the key points before you dive into the full document

Eligibility and Registration

62pg is open only to users aged 18 and over who are residents of Brazil. Registration requires real personal information and a valid CPF. Accounts with false information may be closed.

Deposits & Withdrawals

We accept Pix, boleto bancário, credit and debit cards, PicPay, and Mercado Pago. Pix withdrawals are processed in seconds. The account balance is held in BRL (R$).

Bonuses & Promotions

Each bonus has specific wagering requirements and an expiry date, always described in the promotion's terms. Bonuses cannot be withdrawn before the requirements are met.

Security and Privacy

Your data is protected by 256-bit SSL encryption and handled in accordance with the LGPD. 62pg does not sell or share personal information with third parties for commercial purposes.

Responsible Gambling

We offer deposit limit tools, session breaks, and self-exclusion. Our platform is prohibited for users under 18, and we encourage responsible gambling.

Account Closure

62pg may suspend or close accounts that violate these terms, including cases involving multiple accounts, fraud, or bonus manipulation. Any eligible balance will be returned.

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern access to and use of the platform 62pg, available at 62pg.best ("Platform"), by any person who registers, browses, or uses the services offered. By creating an account or using any feature of the 62pg, you expressly confirm that you have read, understood, and agreed to all the terms described herein.

If you do not agree with any part of these Terms, you must not create an account or use the platform's services. Continued use of the platform following the publication of any updates to these Terms constitutes automatic acceptance of the changes made.

Important: These Terms constitute a legal agreement between you and 62pg. We recommend saving or printing a copy for future reference. The most current version will always be available on this page.

2. Eligibility

To register and use the services of 62pg, you must cumulatively meet the following requirements:

  • Be at least 18 years of age at the time of registration;
  • Be a resident of Brazil and hold a valid CPF issued by the Receita Federal;
  • Have full legal capacity to enter into contracts, in accordance with the Brazilian Civil Code;
  • Not be enrolled in self-exclusion programs with 62pg or other operators in the industry;
  • Not be prohibited from participating in gambling by court or administrative order;
  • Use the services exclusively for personal entertainment, without unauthorized professional or commercial purposes.

A 62pg reserves the right to request proof of eligibility at any time. Accounts created in breach of these conditions may be suspended and the balance held pending investigation.

Strictly prohibited for users under 18. 62pg performs age verification during registration and may request supporting documents at any time. Access by minors is strictly prohibited and reported to the relevant authorities upon identification.

3. Registration & Account

3.1 Account creation

Registration on the 62pg is free and requires the submission of accurate, complete, and up-to-date information, including full name, date of birth, CPF, email address, and mobile number. Providing false information, data belonging to third parties, or artificially created data is strictly prohibited.

Each individual may hold only one active account on the platform. Creating multiple accounts ("multi-accounting") is a serious violation of these Terms and may result in the closure of all identified accounts and the withholding of balances pending investigation.

3.2 Account security

You are responsible for keeping your login credentials (email and password) confidential. The 62pg does not ask for your password through any support channel. If you suspect unauthorized access to your account, contact our support team immediately at suporte@62pg.best.

3.3 Identity verification (KYC)

To protect all users and meet regulatory obligations, the 62pg may request identity verification documents at any time, particularly before processing higher-value withdrawals. Accepted documents include national ID (RG), driver's license (CNH), and passport. Failure to provide the requested documents may result in temporary account suspension.

Identity verification: The KYC (Know Your Customer) process is standard practice in the financial and betting industries. It protects you against fraud and ensures that no one can access your account without authorization.

4. Deposits

4.1 Accepted methods

A 62pg accepts the following deposit methods, all operated by institutions authorized in Brazil:

  • Pix — available 24 hours a day, 7 days a week, with funds credited to your balance in under 60 seconds;
  • Boleto bancário — processed within up to 2 business days after payment;
  • Credit and debit card — from the major card brands accepted in Brazil;
  • PicPay — transfer via app;
  • Mercado Pago — transfer via digital wallet;
  • TED transfer — via Nubank, Itaú, Bradesco, Banco do Brasil, and other banks.

4.2 Minimum and maximum amounts

The minimum deposit on the 62pg varies depending on the method used, starting from R$ 10.00 via Pix. Maximum limits per transaction also apply and are displayed at the time of deposit. All amounts are in BRL (R$).

4.3 Restrictions on the source of funds

Deposits must be made exclusively with your own funds, using payment methods registered in the account holder's name. Deposits from third parties are not accepted. The 62pg is not responsible for any fees or charges applied by banks or financial intermediaries involved in the transaction.

5. Withdrawals

5.1 Processing

Withdrawals from 62pg are processed preferably via Pix, with the amount credited to the account holder's bank account within seconds of request approval. For TED withdrawals, processing takes up to 1 business day.

5.2 Withdrawal Conditions

To request a withdrawal, your account must be verified and the following conditions must be met:

  • The balance available for withdrawal must be at least R$ 20.00;
  • Bonus balances may only be withdrawn after meeting the wagering requirements specific to each promotion;
  • Withdrawals must be made to a bank account held in the same name as the registered account at 62pg;
  • Withdrawals to third-party accounts are not permitted under any circumstances.

5.3 Fees

A 62pg does not charge fees for Pix withdrawals of R$ 50.00 or more. For withdrawals below that amount, an operational fee may apply, as described at the time of the request. TED withdrawals may incur costs in accordance with the receiving bank's policy.

Fast withdrawal via Pix: In the vast majority of cases, funds reach your bank account in under 1 minute after approval. For larger withdrawals, identity verification may be requested, but the process is straightforward and fast.

6. Bonuses & Promotions

6.1 General Conditions

A 62pg periodically offers welcome bonuses, free spins, cashback, tournaments, and other promotions to its users. Each promotion has specific terms outlining the wagering requirement (rollover), validity period, eligible games, and maximum withdrawal amount from the bonus.

6.2 Wagering Requirements (Rollover)

Bonuses received on the 62pg cannot be withdrawn directly — the wagering requirement must be met before bonus funds can be converted into real balance. For example, a bonus of R$ 100.00 with a 30x rollover requires you to place bets totaling R$ 3,000.00 before requesting a withdrawal of funds derived from the bonus. The deadline and eligible games for meeting the rollover are specified in the terms of each promotion.

6.3 Bonus Misuse

Practices considered abusive in relation to bonuses — such as creating multiple accounts to stack promotions, placing covering bets to meet rollover requirements with minimal risk, or any other form of manipulation — constitute a violation of these Terms. The 62pg may cancel bonuses, pending withdrawals, and close any accounts involved in such practices.

6.4 Free spins

Free spins awarded as part of promotions have a defined bet value per round and expiry date. Winnings obtained from free spins may be subject to wagering requirements before withdrawal, as specified in the terms of the relevant promotion.

Please note: 62pg reserves the right to modify, suspend, or end any promotion at any time, provided this does not affect rights already acquired by users who are actively meeting the rollover requirements of an ongoing promotion.

7. Sports Betting

7.1 Available Markets

A 62pg offers Sports Betting across a wide range of sports, with a focus on football (Brasileirão Série A, Copa do Brasil, Copa Libertadores), volleyball, basketball via the NBB, MMA, UFC, and e-sports. Event and market availability may vary based on the sports schedule and the platform's operational decisions.

7.2 Minimum and maximum bet

The minimum amount per Sports Betting wager on the 62pg is R$ 1.00. Maximum limits vary by event and market and are displayed at the time of placing the bet. The platform may, at its discretion, cap the maximum bet amount for specific users based on their activity history.

7.3 Bet settlement

Bets are settled based on official results published by the governing body of each sport. In the event of a cancellation or postponement, settlement rules follow the specific policies for each sport, available in the help center. Bets on markets affected by technical errors or odds errors may be voided by 62pg, with the full return of the amount wagered.

7.4 Live Betting

Live bets are subject to data transmission delays and may be suspended at any time during the event. The 62pg is not responsible for bets placed based on information from delayed broadcasts or sources outside the platform.

8. Slots, Jackpots and Casino

8.1 Game randomness

All slots, jackpots, and casino games available on the 62pg use Random Number Generators (RNG) certified by independent laboratories such as eCOGRA and iTech Labs. Each round or play is completely independent, and results cannot be influenced by previous rounds, betting volume, or any other external factor.

8.2 RTP and game information

The RTP (Return to Player) for each game is listed in the game's info sheet within the platform. The 62pg uses exclusively the original configurations provided by the game suppliers, with no changes to the standard RTP of any game.

8.3 Progressive jackpots

Progressive jackpots such as Mega Moolah and Divine Fortune accumulate contributions from bets placed by players across the provider's entire network. The amount displayed on the 62pg is updated in real time but may show minor display variations. Jackpot payouts are the responsibility of the game provider.

8.4 Interruptions and Technical Failures

If a disconnection occurs during a round, the result of that play is preserved on the server and can be checked in your betting history. The 62pg is not liable for losses resulting from connectivity issues on the user's end, such as internet outages or mobile instability.

9. User Conduct

By using the 62pg, you agree not to engage in any of the following conduct:

  • Create more than one account for the same CPF or individual;
  • Using bots, scripts, automated software, or any tool to gain an unfair advantage in games;
  • Participating in money laundering schemes or using the platform for any illegal purpose;
  • Attempt to access systems, databases, or restricted areas of the platform without authorization;
  • Sharing your account or credentials with third parties;
  • Use the platform on behalf of third parties or as a betting intermediary;
  • Engaging in bonus abuse or any form of promotion exploitation in violation of these terms;
  • Post offensive, discriminatory, or illegal content in any of the platform's communication channels.

Violation of any of these rules may result in immediate account suspension, cancellation of balances arising from irregular activity, and a report to the relevant authorities where the conduct constitutes a criminal offense.

10. Intellectual Property

All content available on the 62pg — including logos, text, images, interfaces, source code, layout, and visual elements — is the exclusive property of 62pg or is licensed from third parties with the appropriate rights. Reproduction, distribution, modification, or commercial use of any element of the platform without prior written authorization is strictly prohibited.

The games available on the platform are the intellectual property of their respective providers (Pragmatic Play, PG Soft, NetEnt, Play'n GO, and others) and are subject to their own licenses. Use of these games is permitted exclusively within the platform of the 62pg for personal entertainment purposes.

11. Privacy & LGPD

The processing of personal data at 62pg is governed by the Brazilian General Data Protection Law (Lei nº 13.709/2018 — LGPD). We collect only the data necessary to provide our services, meet legal and regulatory obligations, and communicate with users.

As a data subject, you have the right to:

  • Access the data we hold about you;
  • Request the correction of incomplete, inaccurate, or outdated data;
  • Request the deletion of data when it is no longer necessary;
  • Be informed about the sharing of your data with third parties;
  • Withdraw consent for data processing at any time.

To exercise any of these rights, please contact us by email at suporte@62pg.best. LGPD-related requests will be responded to within 72 business hours. For full details on how we handle your data, please refer to our Privacy Policy.

12. Responsible Gaming

A 62pg is committed to promoting responsible gambling. Online betting is a form of entertainment and should be treated as such — never as a source of income or a way to resolve financial difficulties.

The following self-management tools are available directly in your account:

  • Deposit limit: Set a maximum daily, weekly, or monthly deposit limit that cannot be exceeded. Once set, the limit can only be increased after a 7-day waiting period;
  • Session break: Suspends account access for 24 hours with a single click, with no option to reverse before the period ends;
  • Temporary self-exclusion: Blocks account access for periods ranging from 30 days to 6 months;
  • Permanent self-exclusion: Permanent account closure — irreversible.

Our platform is strictly prohibited for users under 18. For more information and support resources, visit our Responsible Gambling.

13. Limitation of Liability

A 62pg is not liable for financial losses arising from use of the platform, including losses on Sports Betting, slots, jackpots, or any other available game. The user acknowledges that betting involves risk and that the amount wagered may be lost.

The platform is provided "as is" and, while we strive to ensure continuous availability, we do not guarantee that the service will be free from interruptions, errors, or technical failures. The 62pg is not liable for indirect, incidental, or consequential damages arising from:

  • Temporary platform unavailability due to maintenance or technical reasons;
  • Internet connection failures on the user's end;
  • Unauthorized access to the user's account due to negligence in safeguarding login credentials;
  • Betting decisions based on information from sources outside the platform.

14. Account Closure

14.1 At the User's Request

You may request the closure of your account at any time by contacting 62pg. Before closing your account, we recommend withdrawing your full available balance. Unfulfilled bonus balances will be cancelled with no refund.

14.2 At 62pg's discretion

A 62pg reserves the right to suspend or close accounts without prior notice in the following cases:

  • Violation of these Terms or any platform-specific policies;
  • Providing false information during registration;
  • Suspected fraud, money laundering, or illegal activity;
  • Creating multiple accounts;
  • Use of software or mechanisms to manipulate games or the bonus system.

If an account is closed due to a breach of these Terms, balances derived from irregular activity may be withheld. Legitimate deposit balances unrelated to the violation will be returned following review.

15. Changes to the Terms

A 62pg may update these Terms at any time to reflect operational, regulatory, or product changes. Whenever material changes are made, registered users will be notified by email or via an in-platform notice at least 7 days before the changes take effect.

The most current version of these Terms will always be available on this page, with the date of the last update shown at the top of the document. Continued use of the platform after new versions take effect constitutes acceptance of the changes.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. Any dispute arising from the use of the platform 62pg that cannot be resolved amicably will be submitted to the competent court jurisdiction in Brazil, with express waiver of any other, however privileged it may be.

Before pursuing legal action, we encourage you to reach out to our support team directly for a quick and amicable resolution. Most issues can be resolved through our customer service channel.

17. Contact

For any questions about these Terms and Conditions, or to exercise rights under the LGPD, please contact 62pg through the following channels:

  • Email: suporte@62pg.best
  • Live chat: available within the platform, every day

For privacy and LGPD-related inquiries, requests submitted by email are answered within 72 business hours. For urgent operational matters, live chat is the fastest channel.

Quick questions: Our support team responds in Portuguese and knows the platform inside out. If you have any questions about bonuses, withdrawals, or any rule described in these Terms, chat with us before making any decision.

Ready to play at 62pg?

Create your free account, deposit from R$ 10.00 via Pix, and start playing slots, Sports Betting, jackpots, and crash games with instant withdrawals.

Your Data is Safe at 62pg

62pg uses your personal data exclusively to process transactions, verify identity, and fulfill regulatory obligations. No information is sold or shared with third parties. We operate in compliance with the LGPD (Lei Geral de Proteção de Dados Pessoais) and all transactions are protected by 256-bit SSL encryption. To request access, correction, or deletion of your data, please contact us at suporte@62pg.best. See our Privacy Policy full policy for more details.

Play responsibly

Betting should be a source of entertainment, not financial stress. 62pg offers real control tools: deposit limits, session breaks, and self-exclusion. Our platform is prohibited for users under 18. If you or someone you know needs support, visit our Responsible Gambling or reach us by email at suporte@62pg.best.

Questions about the Terms and Conditions

The most common questions about 62pg's rules

No. Each individual may hold only one active account at 62pg, linked to their CPF. Creating multiple accounts is a serious violation of the Terms and may result in the closure of all identified accounts and the retention of balances pending investigation. If you have lost access to your account, contact support at suporte@62pg.best to recover access.

The rollover is the number of times you need to wager the bonus amount before you can withdraw it. For example, a R$ 100.00 bonus with a 30x rollover requires a total of R$ 3,000.00 in wagers on eligible games. The games that count toward the rollover, the deadline to complete it, and the maximum withdrawal amount from the bonus are always detailed in the specific terms of each promotion, available in the promotions section of your account.

Contact 62pg support immediately via live chat or at suporte@62pg.best. Our team can temporarily suspend access to your account while the situation is investigated. We also recommend changing your password as soon as you regain access. 62pg will never ask for your password through any communication channel — treat any message requesting it with suspicion.

No. For security and regulatory compliance, all withdrawals must be made to a bank account held in the same name as the 62pg account holder. Withdrawals to third-party accounts are not processed under any circumstances. This applies to Pix, TED, and any other available method. Make sure the Pix key you use is linked to your CPF.

To close your account, contact 62pg support at suporte@62pg.best or via live chat. Before requesting closure, we recommend withdrawing any available balance — unmet bonus balances will be forfeited. If the reason for closing your account is related to problem gambling, consider using the self-exclusion tool, available directly in your account and can be activated immediately.
Português